Dell machines actually effect us on many different levels, but a major one is the mentality of some of the consumers; Dell offers subpar computers for low prices. We charge roughly under $200 for a hard drive replacement and data transfer. This means that some people will choose to completely replace their machine (which would otherwise serve them well) rather than have us fix it, because they think they can get a brand new computer for only slightly more than it may cost to fix the computer they already have. However, it would be more cost effective to replace the bits of your PC that are faulty. It’s paying $200 now and having a computer that will function well for years to come, or paying $300 for the allure of a brand new machine that you will have to replace in a couple of years.
Ultimately, here at The Computer Magician, we’re going to be honest with you. If it would serve you better to completely replace your computer over fixing it, we’ll let you know, and point you in the right direction. But if a one-time fix is going to end up saving you money in the long run, we’re going to advise against spending your money on a machine that will just give out on you.